1.In the context of improving organisational communication, which of the following would be helpful measures in addressing the problem of information overload on managers?
A Using email
B Introducing reporting by exception
C Holding regular staff meetings
D Speed reading training for managers (2 marks)
2.Which of the following is represented by Blake and Mouton's managerial grid?
A The balance in a manager's leadership style between concern for the task and concern for people and relationships
B. The success of a manager's performance, for the purposes of appraisal
C. A manager's position on the continuum between concern for task and concern for people and relationships
D.A matrix organisation structure, combining functional and line authority